State Farm® Insurance Agent Bryan Fenters
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tyler Dodson
June 18, 2026
"Excellent service"
Barbara Sayre
June 17, 2026
"I can’t say enough good things about Bryan and his team! He made getting on board a breeze 3 years ago. Britney has answered countless questions, and never made us feel like a bother answering everything so fast!"
Renee Mead
June 17, 2026
"If you want an agent that treats you like you matter, Bryan at State Farm is who you want in your passenger seat for life. The staff are top notch and great to deal with. At Bryan Fenters State Farm you are part of the family."
C France
January 20, 2026
"I was a new customer for this agency, my husband and I are new to the surrounding area of Franklin, VA. To sum it up this office failed me, caused me a lapse in coverage from poor communication. I have phone call logs and screenshot of text messages on my end as a customer but hey why does that matter I was just another number."
Leah Beth Williams
May 6, 2024
"Bryan and Britney are so helpful and easy to work with. They were able to save me money on my insurance."
C.J. Gonzalez
April 20, 2024
"Mrs. Dodson was wonderful. She was very knowledgeable and ready to assist."
Jimmy woolard
February 11, 2024
"Bryan and his staff are excellent to work with, they are friendly courteous,and professional. They were able to give me better insurance at a cheaper premium, thanks Bryan and Brittany."
Tech E. Coyote
August 14, 2023
"On Friday afternoon, I entered Bryan Fenters State Farm office with my companion Abby (my dog). Had a few questions & technical support issues with the Drive Safe & Save app. Judy was very kind, helpful & polite answering all my questions. In the meantime, Abby was off investigating the whole office. I was waiting to speak with Brittany about the Drive Safe & Save app, she was currently speaking to a customer on the phone. After speaking with her customer, Judy introduced me to Brittany. Brittany was very kind, polite & knowledgeable. Brittany assisted me with my issues while Bryan Fenters walked in the office & started playing with Abby. Bryan joined our conversation assisting in solving my issues with the Drive Safe & Save app. My questions & issues were resolved.
This office is a welcoming environment for Abby & I. Friendly, kind, helpful & knowledgeable. I've been with Bryan Fenters since 2019 & a State Farm customer since 2012. I don't post reviews but for Bryan Fenters, State Farm & employees, today I will. If you're looking for good people who are kind, knowledgeable, family oriented & have a dog friendly environment. This office is for you."
Nancy Cornwell
June 27, 2023
"I Have Been With Bryan Since 2006 and Very Happy With All His Patient and Information He Has Given Me,,I Know Sometimes I Ask To Much ,But He Is Always Been A Good Agent.."
Nancy M
June 27, 2023
"Great agent love them"
Daniel Johnson
June 27, 2023
"Working with Bryan and Britney was a great experience. And the price was half of what we were spending with Geico. Looking forward to a long future with Bryan Fenters - State Farm."
Richard Walker
June 27, 2023
"Very attentive to my varying insurance needs."
Rachel Hancock
June 9, 2023
"Brittney was so helpful! She helped me through a very complex situation and got the job done :) Thank you all very much for your great work!"
Debbie Carter
May 13, 2023
"Bryan and his team are super nice people and the absolute best at what they do! Go see them. You'll be glad you did!"
Wendy
April 26, 2023
"Very helpful. Helped get me set up for windshield replacements on 2 vehicles so process was smoothe."
MJ Bailey
April 26, 2023
"We've been with Bryan Fenters State Farm for years because we trust Bryan and staff immensely. Shopping for insurance? Look no further! 👍"
Jay Tomlin
April 25, 2023
"Personal care ! The best !!"
michelle seddon
April 25, 2023
"Bryan Fenters and his team are above exceptional. Everyone goes above and beyond to see that needs are met and customers are well taken care of. Bryan Fenters and the State Farm Team of Franklin , VA are not a business...they are family!"
Hestel Cutler
April 13, 2023
"They have an efficient staff who takes personal interest in theirs customers"
Crystal Carpenter
February 27, 2023
"Britney was so polite and helpful . Answered all questions and ran quotes for everything for us. Bryan is very easy to talk to and run various scenarios. 10/10 recommend!!!!"
Gwoody The Diabetic Farmer
February 4, 2023
"Bryan is extremely knowledgeable and also will go above and beyond to make sure you insurance needs are met!"
Chris Bishop
November 3, 2022
"Great group to work with Bryan was excellent and very professional."
Hannah Dodson
September 7, 2022
"I was able to cut the cost of my monthly insurance nearly in half with their help. It was quick and easy, and Britney gave the best advice towards which plan made most sense for me. 10/10 Recommend."
Dorothy Bryant
July 29, 2022
"Bryan Fenters is one of the most honest people I know. I have all my necessary insurances with him. When in Franklin Virginia, give him a call for all your insurance needs."
Amy Phillips
July 6, 2019
"Everyone on the staff is extremely helpful. It's a shame corporate isn't as great as the local offices."